The primary role of the Saturday Receptionist/ Showroom Host is to ensure that all customer contact is dealt with in a prompt and professional manner ensuring high levels of customer satisfaction in accordance with both brand and dealership standards.Main Job FunctionsTo answer all telephone calls in a professional and prompt manner (script provided)To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customerEncourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of timeTo take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc).To be familiar with the overall daily operations within the Reception DepartmentTo bring any problems or situations which affect the smooth running of the Department immediately to the ManagementTo ensure the Reception area and Customer Coffee Area and Lounge are kept clean, tidy and presentable at all timesTo ensure all catering supplies for the Coffee Lounge are in stock, fresh, well presented and accessible to customersFlexibility to provide occasional weekday cover as requiredPerson SpecificationSelf-motivated professional with excellent customer service skillsDemonstrate strong interpersonal, written and oral communication skillsBe personable, confident and well presentedPolite and clear telephone mannerKey CompetenciesBe fluent in verbal and written English.Proficient in Excel, Word and PowerPointPrior experience in a similar role would be a distinct advantageAbility to multitask and work under pressure in a busy environmentJob Types: Part-time, PermanentPay: From €13.50 per hourBenefits:Company eventsEmployee discountOn-site parkingWellness programExperience:Customer service/reception: 1 year (preferred)Work Location: In person