Department Store Floor Manager
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.
Finding the fearless
To stay ambitious, we are looking for a Floor manager to join the team in Londonderry/Derry.
Job Description
The responsibility
Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
Confident demonstrating products to customers while making recommendations to achieve sales and targets
Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
A strong operator with exceptional organisational skills
Passionate about the industry and trends
Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
Pro-actively engage with clients to develop customer loyalty
Contact clients with information on new ranges, products and instore events
Own the planning and delivery of in-store events in conjunction with the store and brands
Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
Support with stock counts and other operational duties
Be a Brand Expert through positive promotion of product and company image at all times
Lead by example to support and coach the sales team
Support the store management team
Develop strong relationships with brand representatives
Perform as a team player, participating in all activities to contribute to the store objectives
Ensure compliance with all policies and procedures
Champion our company culture and values
Qualifications
The Requirements
Experience within luxury or premium retail at a management level
Vast knowledge and passion of luxury retail including building brand relationships
A background managing a team of managers
Proven track record of internal progression and development
Must be able to work well under pressure and to strict deadlines
Able to work a flexible schedule based on the company needs
The person.
Demonstrates a high level of personal energy
Confident, assertive and personable
Positive and enthusiastic with a can do attitude
Great communication skills
Self-driven to upskill and learn
Resilient and resourceful
A natural coach and leader
Additional Information
The Rewards
Basic rate salary £34,450
Weekly/Monthly & Quarterly Commercial Bonuses
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
40% Instore Uniform Discount
Bike to work scheme
Group Wide 20% Discount across all Frasers Group brands
For further information and to submit your application, click the apply icon.