Principal PM Business Ops, (12 month FTC), AWS Global Data Centers
Job ID: 3167623 | Amazon Data Services Ireland Limited - A65
We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today's pioneers, that's exactly why there's no place on Earth they'd rather build than Amazon.
The Global Data Center Operations (GDCO) organization is the foundation of AWS infrastructure, powering the cloud services that millions of customers rely on every day. Our People Experience and Technology (PXT) team partners with GDCO leadership to build exceptional organizations, develop talent, and drive strategic people initiatives that enable our business to scale globally.
Key Responsibilities
- Own, manage, and drive the relationship and deliverables with GDCO business and PXT stakeholders around people initiatives and strategic projects.
- Serve as a trusted advisor to senior leadership on organizational health, talent strategy, and people-related business decisions.
- Build and maintain strong partnerships across global and regional teams to ensure alignment and execution excellence.
- Lead and facilitate critical HRD rhythm of business mechanisms including 2x2s, People MBR, Goal Reviews, and Team Summits.
- Design and optimize meeting cadences to drive accountability, transparency, and strategic decision‑making.
- Own talent inspection rhythms, including Q1/Q3 talent reviews globally, ensuring robust succession planning and development strategies.
- Drive initiatives to strengthen organizational effectiveness, including job family reviews, span of control optimization, and organizational design improvements.
- Partner with leadership to identify high‑potential talent and create development pathways.
- Dive deep into reporting and inspection leveraging employee sentiment data, organizational health metrics, and other relevant PXT reports.
- Drive prioritization of people initiatives by working backwards from defined outcomes and business objectives.
- Create compelling narratives from data to influence leadership decisions and resource allocation.
- Work across global and regional teams to initiate and drive delivery of key strategic projects as they evolve.
- Lead global change management initiatives and ensure change initiatives are executed with empathy, transparency, and minimal disruption to business operations.
- Serve as a conduit role standardizing processes and programs across regionally dispersed organizations (EURI, APMEA, AMER).
- Identify opportunities to scale best practices and eliminate redundancies across regions.
- Identify gaps in current people programs and develop scalable solutions to address organizational needs.
- Research and recommend new tools, methodologies, and approaches to enhance program effectiveness.
- Build out program milestones and supporting documentation to set internal and external stakeholders up for success.
Basic Qualifications
- Experience as an HR specialist, HR generalist, HR manager, or in HR program roles.
- Experience leading cross‑functional projects and managing large, complicated programs.
- Experience in analyzing data to drive decisions.
- Experience communicating and presenting to senior leadership.
- Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field.
- Experience delivering against a large organization's long‑term strategy and goals.
Preferred Qualifications
- Master's degree or above in Human Resources Management, Business Administration or a related field.
- Experience in talent management, organizational network analysis, and organizational design and development.
- Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization.
- Experience analyzing HR metrics and using data insights to drive business decisions.
- Experience leading and transforming highly effective organizations.
- Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency.
- Experience in technology or infrastructure operations environments.
- Demonstrated ability to work strategically while diving deep to ensure high‑quality execution.
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Posted: July 23, 2025 (Updated 6 months ago)
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