Castle-Forms is a leading manufacturer of high-quality Expanded Polystyrene insulated construction products and systems that are used in the new build construction sector.
We are currently looking for a full - time experienced Receptionist / Office assistant to work in our office based in Portlaoise.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handling customer telephone enquiries professionally and in courteous manner
Dealing with customer collections and sales (walk - ins)
Taking payments
Deliver excellent customer service by handling and resolving customer issues, documenting these, and escalating to the Manager where these are of a more serious nature
Provide customers with help on product returns, invoice queries and future requirements
Provide comprehensive administrative support, including data entry, incoming and outgoing post, filing and document management
Greet clients and guests in professional manner
QUALIFICATIONS & REQUIREMENTS
Competence with MS Office including Outlook, Word, Excel
Ensure the highest standards of appearance, behaviour and attitudes
Experience in clerical or administrative roles
Strong organisational and time management skills
Attention to detail and accuracy
Highly motivated and comfortable working both under direction and own initiative
Excellent multitasking skills
Bookkeeping or Sage 50 accounts experience
Job Type: Full-time
Pay: From €35,****** per year
Benefits:
Flexitime
On-site parking
Sick pay
Education:
Leaving Certificate (preferred)
Experience:
Sage: 1 year (required)
Administration: 1 year (required)
Work Location: In person
Application deadline: 15/09/2025