Monaghans Galway require a Business Manager/Finance Executive to join our team in our dynamic sales department. Monaghans Galway is a main dealer for Skoda, SEAT and CUPRA located in Galway City.
The successful candidate will be customer focused and passionate about delivering an exceptional experience from the initial greeting, right through the complete customer journey.
QFA qualified would be advantageous or on a QFA journey currently.
The Role:
* Meeting all targets by working closely with our sales teams.
* Understanding of the customer's needs, build the closest possible match between the product and customer.
* Explains and agrees the details of the sale to every customer.
* Proposes the customer to finance providers in accordance with company policies.
* Train, mentor and coach sales executives to fully understand the features and benefits of these products.
* Develop and maintain the necessary skills to fulfil the F&I role in a highly professional and effective manner.
* Develop partnerships with key financial providers.
* Manages performance to achieve key targets and deliver continuous improvement.
* Develop and maintain the necessary skills to fulfil the F&I role in a highly professional and effective manner.
* Work enthusiastically, maintaining a professional appearance and ensuring that all customers are treated with courtesy and respect.
* Ensure finance related documents are correct and completed fully prior to the release of vehicles.
* Ensure customer satisfaction and retention.
* Understanding of GDPR.
Requirements:
* QFA Qualification would be advantageous.
* Minimum of 2 years' experience in a similar role, Motor industry is not essential.
* Must be a self-starter and be able to work on own initiative.
* Driven and ambitious and have ability to sell finance, warranty and other products.
* Strong communication skills – with customers, sales team and other key stakeholders.
* Analytical ability – Gathering and recording verbal and numerical data in a comprehensive and effective manner.
* Needs to be computer literate, proficient in Microsoft Office package, ideally have experience using dealership DMS but no essential.
* Exceptional attention to detail required.
* Ability to prospect effectively and qualify customers.
* Present a professional image to both internal and external customers, through attitude, behaviour and personal appearance.
* Full clean driver's license is essential.
Benefits / Package:
Competitive package available to the successful candidate including; company car and phone.
This is a chance to join a dynamic and growing business who value and appreciate great people.
Work remotely
* No
Job Types: Full-time, Permanent
Benefits:
* Company events
* On-site parking
Application question(s):
* Are you QFA qualified?
Work Location: In person