We're an Irish- owned Medical Distributor & Website looking for a Customer Service & E-commerce Assistant to join our team full time in Drogheda.
You will be the first point of contact for customers and suppliers, handling inbound calls, emails, order queries and general administration, while also supporting internally across ecommerce and any marketing activities.
What you will do:
Answer inbound calls & emails, providing excellent customer service
Prepare business sales & quotations & process orders
Manage office admin systems, databases & inventory (Microsoft & Mailchimp)
Assist with invoicing and accounts (Sage 50 experience a plus)
Support marketing & communications campaign
Suggest ways to improve & grow our internal processes & procedures
Job Type: Full-time
Pay: €35,****** per year
Benefits:
On-site parking
Application question(s):
Strong Communication & organisational skills
Customer focused with positive attitude
Strong leadership skills
Sage 50 / Woo Commerce experience is beneficial
Experience:
Sage 50 Accounting: 1 year (preferred)
Ecommerce: 2 years (preferred)
Woo Ecommerce: 2 years (preferred)
similar role: 4 years (preferred)
Language:
English (preferred)
Enlish (preferred)
Work Location: In person