At The K Club, we are currently seeking an Reservation Supervisorto join our fantastic Reservations Team.
A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublins doorstep.
We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
Were a 5 star destination which prides itself on having an incredible 5 star team to match.
Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer.
We welcome innovative thinking, bold ideas and insights garnered from your own experience.
Were certified as a Great Place to Work by our very own employees.
Thats because our hardworking team members feel listened to, encouraged and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, lets talk.
Heres how youll bring the K Clubs trailblazing vision to life: To be the first point of contact for all Hotel Reservation enquiries To support the management team with the day to day running and management of the Reservations Department To support the training and development of the Reservations Agents To assist with complaint handling when necessary To assist our guest in the booking of their Hotel Reservation throughout to include activities, transport etc.
To have full knowledge of all rates, packages and promotions applicable to the resort To ensure incoming calls and emails are answered in a professional and courteous manner To ensure all information is enteredaccurately into the current systems To be able to build relationships and have confidence in selling To identify opportunities for new or increased business To take part in and promote any special K Club Events To provide support for golf reservations, spa reservations, dining, weddings and corporate business where required How we see you: Previous experience in a Reservations Role is essential Knowledge of current systems (Opera & Concept) would be desirable Will possess excellent communication and customer relation skills Will have the ability to learn quickly and work in a fast paced environment What's on offer: The K Club is certified as a Great Place to Work A monthly service charge