Job Summary
The Access to Care Team provides comprehensive administrative support to the hospital and its departments. This role oversees the management of queries, telephone calls, and correspondence for various areas within the hospital.
Key Responsibilities
* Manage daily contractor, visitor, and patient pathways while adhering to established policies and procedures.
* Distribute and track key registration processes for internal stakeholders.
* Coordinate car park inquiries with the UPMC facility and senior management team.
* Address all queries in an efficient and professional manner.
Requirements
* Previous relevant work experience is required.
* Excellent customer care skills are essential.
* Exceptional interpersonal skills and a professional telephone manner are necessary.
* Able to communicate effectively with all key stakeholders.