Baumit Administrator & Sales Support
Job Overview
We are seeking an experienced administrative professional to provide timely and accurate support to our sales team.
This role involves a variety of tasks such as providing support to other branches and external customers, pricing for the sales team, and occasional marketing assistance.
Maintaining stock inventory levels, anticipating needed supplies, placing, and expediting orders for supplies are also key aspects of this role.
You will contribute to the team's success by accomplishing related results as needed.
Key Responsibilities
* Work closely with field sales, internal and external partners to deliver exceptional customer experiences.
* Provide administrative assistance to our technical support team via phone, email, and/or Microsoft Teams.
* Collaborate with sales and other branches to support product sales and profitability.
* Coordinate and support customers, providing information/documentation on project details.
Adhering to strict deadlines and general office administration duties such as managing incoming questions, queries, and/or issues, keeping all documentation up-to-date and uploaded within the relevant system; managing phone lines; and data entry are essential.
Essential Competencies
* The ability to build relationships with key stakeholders.
* Drive, enthusiasm, and flair, combined with resilience.
* A positive can-do attitude.
* Ability to prioritise workload.
* Excellent interpersonal skills and ability to work within fast-paced teams.
* The flexibility and willingness to learn.
* The ability to implement change.
* Excellent organisation skills and attention to detail.
* Excellent communication skills, both oral and written.
* Analytical skills are an advantage.