Waiting and Bar staff roles and responsibilities
* To operate the F&B service to the agreed standard operating procedures (SOP's) for F&B in the hotel
* To ensure the Restaurant, is set up and ready to open as per the agreed & advertised times & maintained on an ongoing basis
* To maintain the Food & Beverage areas in a clean and tidy condition
* Responsible for maintaining a comfortable atmosphere in the Restaurant ,by controlling and monitoring heating, lighting and music / TV's
* To provide an efficient and friendly service to guests at all times
* To portray a positive attitude to both customers and employees at all times
* Up-sell and maximise sales revenue whenever and wherever possible.
* Completing daily SOP'S checklists ensuring high standards of staff training is maintained at all times
* Completing daily and weekly cleaning checklists ensuring high standards of hygiene at all times
Waiting staff Requirements :
* Previous experience in a high volume / fast paced environment.
* Fluent English and excellent communication skills.
* Tills and operating systems Experience would be preferable
* Flexible and available to work variety of shifts including midweek and weekends.
* A good team player
* Hardworking and dedicated to their role