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Customer support representative

Galway
beBeeCustomerSupport
Customer support representative
Posted: 31 July
Offer description

Job Overview

This is a permanent position for multiple representatives at a health technology company.

The ideal candidate will have strong communication skills and the ability to learn and grow in a multinational environment.

The role involves responding to customer and employee inquiries, resolving issues and complaints, and maintaining knowledge of the company's products and policies.

* Responsibilities:
* Responding to customer inquiries and resolving issues efficiently
* Maintaining knowledge of the company's products, promotions, and procedures
* Representing the company in a professional and courteous manner
* Complete documentation to high standards
* Reporting to the Service Team Leader

Key Skills and Qualifications

* Fluency in spoken and written English
* Strong communications skills
* Excellent telephone and customer service skills

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