Service Now seeks a skilled Technical Performance Support Specialist to join their team. The ideal candidate will have experience in leveraging AI technology and possess strong technical skills, including proficiency in relational databases, Java, scripting languages, and web application stacks.
The Role:
As a Technical Performance Support Specialist at Service Now, you will be responsible for managing and resolving complex technical issues related to performance and instance availability. You will serve as the last point of escalation within the support department and mentor junior team members on various technologies.
Please note that this is a customer-facing role requiring excellent interpersonal skills in addition to strong technical expertise.