We are currently recruiting for a key IT role.
Responsibilities
1. Assist with hardware and software upgrades
2. Network and telephony system upgrades
3. Maintaining and creating IT documentation
4. Assist in IT infrastructure upgrades
5. Assist and support IT developers with their project needs and deployments
6. Support the IT Manager and Operations Manager
7. Support end users for all desktop, hardware and software issues.
8. Participate in deployment of new technologies and systems for the organization
9. Take ownership of issues that cannot be resolved on a first line basis and sees the issue through to completion when required
10. Provide clear, concise reports on status of all issues to IT manager
11. Update information daily in internal software, such as product structures & prices.
12. Create Excel reports, pivots and dashboards to improve information flow within departments.
13. Track internal projects and report back to Operations Manager on any major deviations w.r.t. programme or delivery objectives
14. Engage on other ad hoc matters within the organisation as required
Requirements
* Exceptional written and oral communication skills
* Excellent word processing skills, and proficient with all Microsoft Office software (Outlook, Word, Excel, PowerPoint)
* Exceptional attention to detail
* Ability to work under pressure and to tight deadlines
* Great organisational, analytical and time management skills
* Excellent interpersonal skills
* Proactive self-starter with excellent problem-solving skills
* Honest and reliable
* Flexible and adaptable
* Possess an awareness of when discretion is required, and adhere to confidentiality, when required
* Ability to work on own initiative
* High Computer Literacy & Troubleshooting skills
* Advanced Excel skills
* Previous Experience in an IT role an advantage
Rewards
* Competitive remuneration package
* Strong organisation that is growing steadily year on year
* Invaluable experience in all areas of IT
* Canteen onsite
* Free parking
* Staff discount on any purchases
Skills: It Support ,It Technician, Data Analysis, SQL, Excel Spreadsheets, Database Administration