About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our 114,000 colleagues serve people in more than 160 countries.
Abbott in Ireland
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products.
In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
Abbott Galway
Abbott in Galway serves as the international hub for Abbott's Rapid Diagnostics business, which delivers annually more than 2 billion tests.
As the global leader in point-of-care diagnostics, Abbott offers the broadest portfolio of best-in-class rapid tests, services, and handheld devices across all healthcare settings: the lab, the clinic, remote healthcare outposts, retail outlets, the patient\'s bedside and at home.
Our industry-leading near patient tests and services are unmatched across key health and therapeutic areas, including: infectious disease, cardiometabolic & informatics, toxicology and consumer diagnostics.
One of the key functions in Galway is Global Business Services, which provides number of shared services activities across finance, purchasing, quality, technical and customer services for Europe, Middle East and Africa (EMEA).
Various global and EMEA commercial and operational management teams across our infectious disease and cardiometabolic businesses are also based in Galway, overseeing the supply of millions of rapid tests from HIV to diabetes to COVID-19, to patients in many regions across the world.
Description
This role will work cross functionally between Purchasing, Warehousing, Quality, Logistics, Freight and Customer Services.
The main focus areas are inbound (bulk air and ocean) and outbound (small parcel and bulk freight) activities.
Responsibilities and Duties
Working as part of the Logistics Department, the job purpose of a Logistics Specialist is to provide support to Supply Chain, Purchasing, Customer Service, Quality & Finance functions for all RDIL managed freight activities.
Working with multiple carriers, he/she will manage carrier performance in line with customer expectations and SLA's, ensuring standardized practices are followed, while maintaining control of costs and services used.
The job holder will bring experience of managing large inbound and outbound shipment volumes internationally and can review operational practices to determine process and cost improvement opportunities.
The candidate will have had significant exposure to service providers of air, sea and road freight plus express parcel whilst having a strong knowledge of customs procedures and International trade documentation requirements.
The job holder will work closely with other members of ARDx's Global Logistics teams and Supply Chain professionals in the operating entities to identify improvements across the Supply Chain.
The job holder will be comfortable analysing data and providing reports to management on KPI's and varying projects.
Run morning exception reports and report at daily operational meetings.
Provide daily snapshot of open inbound shipments for Supply Chain functions.
Compile weekly damage report highlighting inbound damages.
Provide & update a shipping forecast for inbound & outbound shipments for Supply Chain and International CS.
Working with both Domestic, Distribution & International Customer Service teams and aligning freight services to customer expectations for these regions.
Manage high volume daily parcel courier shipments and follow up on outbound delivery issues and queries, while keeping all relevant teams informed.
Manage the service types being used per region for ambient/chilled/frozen deliveries and work with the warehouse on appropriate packaging solutions to fit.
Action communication logs, while providing feedback and trending.
Ensure delivery schedules are maintained and implement corrective actions where necessary, while reporting on performance.
Compile and analyse historical shipping information.
Monitor trends to help identify process and cost improvements.
Support the efforts to improve the performance of the service providers by organising Quarterly Business Reviews.
Update shipping guides as needed with Purchasing and Customer service teams, when revisions need rolling out as part of continuous improvements.
Invoice review, reconciliation and recording.
Monitor spend per lane/carrier/mode, update and publish to the Logistics Metric board.
Ensure conformance to ISO13485 in relation to process and document control procedures as stated in the Quality Management System.
Drive supplier improvements through the Agile quality system in the form of quality incidents and supplier corrective actions.
Work with the Finance team on transportation information requests at month and quarter end.
Support various logistics projects.
Keep up to date with changes regarding shipping of dangerous goods and provide shipping awareness training to the Supply Chain and CS Teams.
Requirements
Third Level Degree or equivalent in Logistics Supply Chain or similar desired but not essential.
Proven Import/Export freight experience
Strong computer skills
Proficient in MS Office including Excel, Word, Power-point Outlook, Project and Sap as an advantage
Ability to write reports, business correspondence, and procedure manuals
To facilitate the interaction with sites on different time zones, occasional out of hours working required
Excellent communication skills (written & verbal across cultures)
Highly numerate with an aptitude for analysis
Ability to lead meetings (by phone, video conference and face to face) to drive results and build relationships
Travel as required (advance notice to be provided)
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