AppleCare Operations Finance Insurance Settlement Lead (Permanent)
Join to apply for the AppleCare Operations Finance Insurance Settlement Lead (Permanent) role at ACCA Careers.
Summary
Apple is a place where extraordinary people gather to do their best work. If you’re excited by the idea of making a real impact, a career with Apple might be your dream job… Just be prepared to dream big! As part of the AppleCare Ops Finance Insurance Settlement team, you will participate in projects ensuring our requirements are fully scoped, system changes are thoroughly tested, and process changes are considered for daily operations. You will liaise with key partners to ensure flawless execution of AppleCare Insurance programs, building trust and understanding between groups. You will demonstrate a passion, energy, and focus on developing and growing multi-million dollar business programs and processes. The ideal candidate should have experience handling large global technical projects.
Description
Represent the team throughout all project stages, consistently achieving high-quality results and keeping activities on track. Drive solution design with technical teams, maintaining automation of EDI communication and settlement, and improving where possible. Communicate product options/decisions and project issues to relevant parties. Lead the team’s involvement from UAT to launch, ensuring readiness for system and process changes, including training. Use analytical skills to investigate system issues or project gaps, following through to resolution and manual settlement if needed. Strive to become a SME in our systems and processes to enhance efficiency and accuracy. Analyze complex issues and identify practical solutions, including process changes, reporting, robotics, and system enhancements. Execute insurance settlement activities for systemized and manual programs, including UAT and EDI error resolution. Mentor and lead team members, maintaining strong relationships with internal and external partners.
Minimum Qualifications
* 10+ years experience in Finance or Operations within a high-performance organization, with at least 3 years in a project lead role.
* Advanced Excel skills, knowledge of SAP and Tableau.
* Strong quantitative and decision-making skills, with the ability to synthesize large data sets into actionable plans.
* Analytical mindset and proven execution track record.
* Effective communication, collaboration, and partnership skills with senior management and project teams from various departments.
Preferred Qualifications
* Experience in optimizing business processes.
* Excellent communication and interpersonal skills, with strong networking ability.
* ACA, ACCA, CIMA qualification, or equivalent, is advantageous.
* Experience with advanced SQL techniques and large datasets is highly desirable.
* We value diversity and are committed to fair and inclusive hiring practices, providing accommodations as needed.
For more information and to apply, please visit our website via the “Apply” button below.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Accounting
Referrals increase your chances of interviewing at ACCA Careers by 2x
#J-18808-Ljbffr