Morgan McKinley is delighted to partner with a market-leading wholesale and distribution company in their search for a Head of Warehouse & Cross-Functional Operations - a key leadership role focused on optimising warehouse performance, strengthening inventory control, and driving operational alignment across the business.
This is a fantastic opportunity for a dynamic and people-focused leader who thrives in fast-paced environments and is passionate about continuous improvement, technology adoption, and team development.
About the Role
You will take ownership of end-to-end warehouse operations while working cross-functionally with IT, HR, customer service, and other key departments. You'll lead strategic planning, inventory control, facilities oversight, and operational performance with a strong focus on driving efficiencies, improving customer service, and preparing the business for future scale.
This role is ideal for a forward-thinking leader with a hands-on approach to warehouse management, who also brings a broader understanding of business operations, automation, and team collaboration.
Key Responsibilities
- Warehouse & Inventory Oversight: Lead warehousing operations with a focus on stock accuracy, space utilisation, and performance improvement.
- Cross-Functional Leadership: Manage and align teams across multiple departments to deliver operational excellence and ensure smooth information and process flow.
- Strategic Planning: Develop and implement operational strategies that align with business objectives, with a focus on cost-efficiency and customer satisfaction.
- Process Optimisation: Use data and KPIs to track performance, identify improvement opportunities, and implement best practices.
- Technology & Innovation: Lead automation and IT projects across the operation, ensuring systems integration enhances productivity and scalability.
- Facilities Management: Oversee the maintenance and compliance of warehouse and site facilities in line with company standards.
- People & Culture: Partner with HR to support talent development, onboarding, and performance management; promote a high-performance culture.
- Reporting & Analysis: Ensure accurate and timely reporting on inventory, operations metrics, and financial performance to support strategic decisions.
Candidate Profile
- Proven experience in warehouse operations, inventory control, or cross-functional operations management.
- Strong leadership track record in managing and developing high-performing teams.
- Skilled in performance management, stock accuracy, and warehouse planning.
- Excellent interpersonal and communication skills - essential for cross-functional coordination.
- Demonstrated experience with automation, IT systems integration, or process improvement projects.
- Financial awareness, with the ability to contribute to budgeting, forecasting, and cost control.
- Degree in Business, Operations Management, Logistics, or a related field is preferred.