OVERVIEW
The Maples Group is a standard bearer in financial and legal services, trusted by many of the world's largest hedge fund managers, private equity firms and international corporations.
Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics, and exacting excellence.
Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion.
Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.
WHO WE SEEK
Our merit-based culture suits professionals in pursuit of boundless careers and lives.
Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.
ABOUT THE ROLE
The Security Operations Manager is responsible for the day-to-day operation and continual improvement of the Security Operations function, working in lock-step with Regional Security Operations Managers (North America, Asia) in a follow-the-sun model.
The Manager is responsible for the day-to-day operations of the SOC team including continuous monitoring and analysis of data, alerts and reports to ensure timely and proactive escalation of potential events/items of interest.
The role will include access control, application and development security, risk management, operational security, incident response, business continuity, operational and physical security of systems, as well as ongoing user awareness training and reporting requirements.
Reporting to the Senior Cyber Risk Manager, this role will also have the following direct reports: Security Manager – Cayman, Security Operations Analyst – Leeds and Security Manager – Hong Kong.
PRIMARY RESPONSIBILITIES
Collaborate with peers to ensure the implementation and operational effectiveness of security programs is maintained
Take ownership of SOC maturity roadmap and drive an automation-first security operations approach
Align SecOps processes to NIST CSF, ISO/IEC *******, and relevant regulatory or assurance needs (e.g., SOC 2, PCI DSS where applicable)
Ensure meaningful metrics are produced to measure the efficiency and effectiveness of the security programs and policies and to identify areas of improvement (MTTD/MTTR/MTTC/MTTRc, alert-to-case conversion rate, false-positive rate, automation coverage)
Maintain quality of service by following organisational standards, ensuring SLA's are met at all times
Lead, coach, and develop SOC staff through regular 1:1s, performance reviews, and development plans
Manage shift coverage, on call rotations, and workload balancing in a global, follow-the-sun environment
Lead and participate in continuous active threat hunting across the environment, combining reactive alert handling with proactive identification of trends, anomalies, and emerging threats
Provide recommendations for security improvements by assessing current situations, evaluating trends and anticipating requirements
Coordinate vulnerability remediation activities with Infrastructure, Cloud, and Application teams, tracking outcomes through data-driven dashboards
Support audits and control testing; maintain evidence repositories; close findings with measurable improvements
Participate in security assessments of desktops, servers, networks, firewalls, data encryption, data loss prevention and other security measures
Actively contribute to tuning efforts for security systems, working with colleagues to ensure optimisation of tools used, including automating where possible
Identify repetitive analyst tasks and assist with converting them into automated workflows with SOAR, scripting, or existing platform capabilities
Contribute to team effort by supporting peers and accomplishing related results as needed
Recognise problems by identifying abnormalities and reporting security violations
Maintain knowledge by attending training courses, educational workshops, webinars and reviewing publications
Ensure that regular knowledge transfers take place, full documentation of processes is maintained and tasks are regularly rotated to maintain excellent service levels during periods of team absence
Work closely with other InfoSec teams to optimise efforts across the department and ensure no duplication of effort
WHAT YOU BRING
7+ years in Security Operations/SOC or Incident Response, with minimum of 5+ years leading technical teams in 24×7 or global environment
Proven experience across incident response, alert triage, threat hunting, data loss prevention, and operational risk analysis
Experience acting as incident lead or commander during high-severity security events
Ability to work on own initiative with minimal to no supervision and adapt to changing environments with ease
Proven ability to self-manage, while leading, managing, developing, and motivating teams in high-pressure environments; consistently producing high standards of work on schedule in a pressured environment and whilst dealing with competing priorities
Demonstrable expertise with at least one major SIEM and EDR platform, additional hands-on KQL/SPL, PowerShell/Python experience preferred
Strong understanding of ITSM workflows, implementing operational processes, and service delivery
Practical experience coordinating vulnerability remediation with Infra/Cloud/App teams and tracking outcomes with data-driven dashboards
Solid knowledge of network systems, security protocols, security software and enterprise security architectures
Knowledge of best practices in developing security procedures and infrastructure
Strong analytical and problem-solving skills
Excellent written, verbal, and presentation skills, with the ability to communicate complex security issues in clear business terms
Certifications such as SC-200, AZ-500, GCIA/GCIH/GCDA or CISSP/CISM preferred, or equivalent hands-on experience
BENEFITS & REWARDS
Comprehensive health coverage (medical, dental, and optical)
Competitive vacation packages
Educational assistance and professional development programmes
Savings or pension plan
Life insurance
Travel insurance
Global mental wellness programme
Sports clubs and social events
ABOUT MAPLES GROUP
Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey, and Luxembourg.
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