Customer Service and Sales Advisor Role
About the Job:
We are seeking a highly motivated Customer Service and Sales Advisor to join our team. In this role, you will be responsible for delivering exceptional customer service and driving sales growth.
Job Description:
This role involves assisting the sales office in delivering the highest level of customer service. You will be responsible for obtaining sales within the personal lines and commercial side of the business.
Responsibilities:
* Achieve sales targets by prospecting and up-selling our range of products.
* Deal with customer queries and refer unresolved or technical issues to the relevant department.
* Set up new client accounts and develop strong relationships with existing clients.
* Participate in ongoing training and development to improve sales and customer service skills.
Requirements:
1. APA or CIP qualified.
2. Relevant industry qualifications and CPD hours as necessary.
3. Sales and customer service experience required.
4. Previous insurance/financial services experience preferred.