Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to start
Caring.
Connecting.
Growing together.
Pharmacy Care Services is seeking a dynamic and strategic Senior Director to develop and drive script intelligence, script engagement and growth initiatives across our pharmacy services portfolio.
This role will be responsible for working to identify new script intelligence opportunities, develop and engage with strategic partnerships and drive measurable growth through innovative marketing and account management strategies.
The Senior Director of Script Intelligence will serve as a key liaison between internal teams and external provider stakeholders, ensuring alignment with business goals and delivering exceptional value to our partners.
They will be expected to assist with the definitions of script prioritization and providing clear prioritization to our operations teams on script prioritization.
They will influence internal workflows and use analytical tools to identify priority scripts for fulfillment.
This is a high-impact leadership role requiring a blend of strategic thinking, marketing acumen, relationship management (internal & external) and operational execution.
The ideal candidate will be passionate about healthcare innovation, experienced in navigating complex provider ecosystems and skilled at influencing senior stakeholders.
Primary Responsibilities Strategic Provider Engagement & Growth
Develop and execute strategic plans to target new script targeting opportunities and expand existing relationships
Lead cross-functional teams to deliver tailored script prioritization that drive high margin referrals, revenue and market share
Serve as the executive point of contact for key provider accounts, ensuring alignment with Pharmacy Care Services' growth objectives
Marketing & Communications Leadership
Oversee the creation of go-to-market strategies, campaigns, and materials that differentiate Pharmacy Care Services in the provider space
Partner with sales, clinical, legal, and digital teams to deliver compelling messaging and value propositions
Ensure consistent branding and messaging across all provider-facing materials and channels
Account Strategy & Performance
Drive strategic account planning, including opportunity identification, contract negotiation, and performance tracking
Monitor ROI of provider marketing initiatives and optimize based on data-driven insights
Lead renewal and upsell efforts, ensuring sustained growth and client satisfaction
Cross-Functional Collaboration
Influence and align internal stakeholders across product, operations, technology, and sales to support provider growth initiatives
Represent the voice of the provider in internal scrip planning and product development discussions
Foster a culture of accountability, innovation, and excellence across teams
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications
Extensive experience in healthcare, pharmacy, or provider services
Proven success in strategic account management, marketing leadership, and growth delivery
Experience working with C-suite executives and managing complex provider relationships
Proven solid analytical, communication, and leadership skills
Proven Power BI, SQL knowledge
Ability to travel up to 10% and work in a hybrid environment
Preferred Qualifications
Experience in US healthcare, managed services, or health tech.
Knowledge of the PBM and/or pharmacy healthcare landscape in the US
Familiarity with CRM systems (e.g., Salesforce), marketing analytics, and performance tracking
P&L ownership and experience with cross-functional team leadership
Background in care continuum delivery, analytics, or revenue cycle services
Leadership Competencies
Strategic thinker with a results-oriented mindset
Skilled in influencing and building consensus across senior leadership
High emotional intelligence and situational awareness
Ability to lead through change and foster innovation
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.
Optum is a drug-free workplace.
**** Optum Services (Ireland) Limited.
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