Job Overview
We are seeking a skilled and detail-oriented medical office coordinator to handle administrative tasks and ensure seamless operations in our practice.
Main Responsibilities
* Manage patient queries, appointment bookings, and payments via phone and in-person interactions.
* Greet patients and provide exceptional customer service, fostering a positive experience for all visitors.
* Maintain accurate records, perform various administrative tasks, including filing, scanning, and general office work.
* Update and manage medical records, ensuring data integrity and confidentiality.
* Schedule medical appointments and process orders, invoices, and bills efficiently.
* Collaborate with the healthcare team to achieve exceptional patient outcomes.
Requirements
* Minimum 1 year of experience as a GP Receptionist/Administrator or similar role.
* Prior experience with medical software is an asset, though not essential.
* Demonstrated ability to multitask, prioritize tasks, and maintain attention to detail in a fast-paced environment.
* Excellent communication and teamwork skills, with a focus on delivering high-quality results.