The details for the selected vacancy are shown below.
We are seeking an experienced and motivated Service Centre Administrator to join our team in Dublin 14
Shift Pattern: Monday - Friday 09:*******:30
Main Duties and Responsibilities
Reception – answering phones, directing calls as appropriate and taking messages
General administration work: filing, photocopying, scanning, binding, recording of timesheets,
generation of client quotations and reports
Booking taxis, couriers, restaurants, travel and accommodation
Meeting room set up, i.e. tea, coffee etc.
Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the Computer Aided Facility Management System (CAFM) or appropriate system as required
Follow up and reconciliation of all incoming documentation and information to support Effective close out of all open / outstanding works
Running reports on CAFM to monitor work order status- billing all work approved work orders in a timely manner
Periodic review of WIP files received by accounts and prompt action taken on closing and billing
Coordination and scheduling of the maintenance tasks for the mobile team and specialist contractors for planned and reactive works
Ad-Hoc duties as required
Any other duties as assigned by your line manager to include other areas of the Service Support Centre function
Qualifications and Experience
Experience working in a fast paced Service Desk role environment is desirable
Knowledge of Facilities administration would be a distinct advantage
Excellent pc skills and proficiency in Word and Excel is essential
Awareness of good health and safety practice
if you have the necessary skill set we look forward to your application
Ref*****
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