Location: MullingarHours: 3 days per week (set days) with occasional additional days as requiredCompany: Creative ITAbout the RoleCreative IT is seeking a reliable and customer-focused Retail Sales & Repair Support Assistant to join our team on a part-time basis. This role is ideal for someone who is organised, confident with customers, and comfortable working in a fast-paced tech retail environment.You will support the day-to-day running of the shop, assist with customer enquiries, manage repair intake, perform basic device testing, and help ensure smooth workflow between the shop floor and repair technicians.This is a hands-on role where strong communication, attention to detail, and a positive attitude are essential.Key ResponsibilitiesCustomer Service & SalesGreet and assist customers in-storeProvide information on products and repair servicesProcess sales and take paymentsHandle basic customer queries and escalate when neededRepair Intake & WorkflowCheck in devices for repairRecord customer details and issues accurately in the ticketing systemPerform basic testing of devices (e.g., power-on checks, quick diagnostics)Organise repairs and coordinate with the technician teamUpdate customers on repair status when requiredBasic Technical Tasks(Training provided – no advanced experience required)Carry out simple tasks such as screen protectors, basic accessories installationLight testing of repaired devicesCleaning and preparing devices for collectionShop OperationsKeep the shop floor clean, tidy, and well organisedRestock shelves and maintain inventory presentationAssist with back-office tasks where requiredFollow company procedures and daily checklistsIdeal CandidateWe are looking for someone who is:Professional, friendly, and confident sin ing with customersReliable, punctual, and able to work independentlyOrganised with strong attention to detailComfortable learning new systems and processesAble to multitask in a busy environmentInterested in technology (experience helpful but not essential)Experience in retail, customer service, or technology is an advantage but not required — full training provided.Working Hours3 set days per week (to be confirmed based on business needs)Occasional additional days or hours during busy periods or staff coverMust be available for Thursday, Friday, SaturdayWhat We OfferCompetitive hourly rateTraining and skill developmentA positive and supportive work environmentOpportunity to grow responsibilities over timeStaff discounts on devices and accessoriesJob Type: Part-timePay: €14.15-€16.00 per hourExpected hours: 24 per weekBenefits:On-site parkingWork Location: In person