Customer Test Lead Job Description
We are seeking an experienced and proactive Customer Test Lead to drive testing initiatives across a diverse range of projects.
1. Job Overview:
* The Customer Test Lead will act as a key technical interface between customers and internal teams, ensuring the successful delivery of high-quality software products and services.
* The role requires expertise in test strategy development, test execution, defect management, and customer UAT support.
2. Key Responsibilities:
* Act as the primary test lead for customer engagements, ensuring smooth communication and alignment.
* Develop and implement comprehensive test strategies tailored to customer needs.
* Oversee and ensure the completion of testing efforts within the pods, including functional, regression, performance, and integration testing.
* Review and approve test planning, approach, execution, and reporting to ensure high-quality software releases.
3. Required Skills and Qualifications:
* Proven experience in software testing and quality assurance, including test strategy development.
* Strong leadership and mentoring skills.
* Strong understanding of Agile and Scrum methodologies.
* Hands-on experience with test automation tools and frameworks.
* Excellent communication and stakeholder management skills.
4. Benefits:
* Opportunity to work with a global leader in travel retail.
* Chance to contribute to the development of high-quality software products and services.
5. About You:
* You are a results-oriented team player who leads by example, holds yourself accountable for performance, and takes ownership of all aspects of customer and product initiatives.
* You have a keen interest in test automation, test workflows, and the overall software development lifecycle.