We are currently recruiting for Sales Support Admin in Kingscourt, Co. Cavan. This role involves providing sales and customer service support to long-established customer base across Ireland, Northern Ireland, and the UK. Key Responsibilities: Processing telephone, email, and website enquiries from customers and trade professionals Generating sales quotations, sales orders, and invoices Outbound telephone sales promoting existing and new products Processing sales orders via the logistics department Liaising with customers regarding discrepancies or stock availability issues and offering suitable alternatives where necessary Creating and reviewing sales reports and analysis Providing internal sales support to field sales representatives Delivering product and after-sales support to customers and end users Representing the company at industry trade shows and marketing events Proactive office-based selling to increase sales Scanning proof of delivery dockets and uploading to the Intact ERP system Dealing with customer price queries Requirements: Ability to use own initiative and make informed decisions Excellent communication skills and ability to work as part of a team Pleasant and professional telephone manner Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) Experience or knowledge of bathroom products is a distinct advantage A strong desire to learn about our products, systems, and customers Salary: €28,900 Working Hours: Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:00pm Annual Leave: 22 days