Applications are invited for the position of
Member Accounts Administrator - Part time – Drogheda Credit Union
Drogheda Credit Union is a leading community-focused financial institution, committed to providing exceptional service and innovative financial solutions. With a strong presence across five branches in Drogheda, East Meath, Dunleer and Trim, we are dedicated to supporting our members and local communities.
Job Purpose / Primary Objective
We are currently seeking a Member Accounts Administrator to join our team on a part-time, permanent basis (2.5 days per week). This role plays a key part in supporting our members with their accounts and ensuring a smooth, efficient and high-quality service experience.
Key Responsibilities
* Provide friendly and professional assistance to members in person, via email and over the phone, ensuring a positive service experience.
* Manage, track and follow up on member queries, ensuring timely resolution and proper documentation.
* Accurately enter and update data into the system, ensuring consistency and attention to detail.
* Process account applications and manage account transactions.
* Ensure accounts are managed in accordance with established policies and procedures while maintaining compliance at all times.
* Liaise with third-party service providers and internal teams.
Required Skills & Qualifications
* Strong communication skills with a focus on customer service.
* Demonstrates a positive, proactive attitude toward work.
* Eager to learn and adapt to new tasks and responsibilities.
* Proficient in basic computer applications, including email and Microsoft Office.
* Ability to collaborate effectively within a team environment.
Benefits Include
· Employer pension contributions.
· Paid family leave.
· Professional development opportunities.
· Wellbeing supports including online GP access.
· Positive, community-focused workplace.
Closing date for receipt of applications is Thursday, 27th November 2025.
Click link to access the credit union recruitment privacy notice:
Drogheda Credit Union is an Equal Opportunities Employer
Job Types: Permanent, Part-time
Work Location: In person