Join to apply for the Facilities Events Coordinator role at JLL
JLL Supports The Whole You, Personally And Professionally.
At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate.
Our values of teamwork, ethics, and excellence are at the heart of everything we do. We foster an inclusive culture where diverse backgrounds, experiences, and ideas lead to innovative solutions for our clients. At JLL, we believe in supporting our people's growth and wellbeing, because when our people thrive, so does our business and the communities we serve.
FACILITIES EVENTS COORDINATOR
REPORTS INTO: FACILITIES MANAGER
ABOUT THE ROLE:
The Facilities Events Coordinator role is responsible for managing, coordinating, supporting and facilitating all client events across the Dublin campus as well as assisting the facilities manager in all aspects of client satisfaction.
The role is supported by the facilities team and reports into the Facilities Manager whilst also syncing with the JLL EMEA Events Lead and Coordinator.
KEY RESPONSIBILITIES:
* Promoting a high level of satisfaction among attendees & hosts by promptly responding to their service requirements
* Developing a close working relationship with key Client stakeholders/partners, managing agents and all of the facilities vendors
* First point of contact for all Client events including extensive management of the Client events IT systems such as the clients events ticket system and administration tool
* Coordinating and managing all furniture set-ups for events and conference rooms
* Managing the events multi-skilled service partners to ensure support for events, coordinating their daily and weekly schedules in conjunction with the facilities manager
* Working with external contractors, e.g. cleaning, production crews and event hosts as well as arranging onsite amenities services in planning stage and also whilst on site
* Managing all event space diaries through the shared events calendar
* Supporting meetings with external Clients and vendors to discuss all event requirements before each event
* Providing support for guests, visitors and employees relating to all events and Event Space reservations
* Carry out daily quality audits of all event spaces, furniture and equipment
* Responsible for health and safety before, during and after events, including contractor supervision, reviewing of H&S documentation and working closely with the JLL/Client health and safety managers
* Providing weekly, monthly and quarterly reports to both JLL and Client facilities management as well as the Client global events team management
* Working with the facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk-rounds, health and safety management, contractor management and ad-hoc duties
* Act collaboratively with event hosts before, during and after events to solve problems and resolve spontaneous and unique situations
* Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
* Work with the Facilities team to ensure preventative and reactive tasks are completed within the Service Level Agreement (SLA) timeframe
WORKING LIFE:
* You will be part of a large cross functional team that support events across all client buildings
* The main business language spoken in our offices is English.
* The role will be structured on a shift basis over a 5-day week Monday - Friday
* On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and remunerated accordingly
ABOUT YOU:
* You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
* You have experience in an event management or coordinator role working within an events, hospitality, tourism, facilities environment or similar industries
* You work collaboratively as part of a team to solve problems with professionalism and service focused approach
* You are adept at multi-tasking and are able to manage multiple projects effectively – You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
* You are open and have good communication skills
* You strive for excellence in what you do and share ideas for improvement
* You are proficient with Word and Excel and have a keen interest in technology
* You are adaptable to work to requests and projects that may vary from day to day
What We Offer
* Opportunity to lead a flagship account with significant strategic importance to our organization
* Platform to influence and shape best practices in Life Sciences real estate management globally
* Exposure to cutting-edge operational practices and technologies across international markets
* Collaborative, innovative work environment with access to industry-leading resources and expertise
* Comprehensive professional development program and clear advancement pathways
* Competitive compensation package including performance-based incentives
* Global mobility opportunities within a growing international organization
#J-18808-Ljbffr