Role Overview
Netfocus IT Solutions seeks a motivated and detail-oriented cybersecurity analyst to join our customer solutions team. This entry-level role is ideal for someone passionate about IT security and eager to grow within a dynamic MSP environment. You will support the delivery of cybersecurity services, assist with escalations, and execute our vulnerability management and incident response plans.
Key Responsibilities
* Assist in the delivery and maintenance of cybersecurity solutions for clients, ensuring compliance with internal and external standards.
* Support the resolution of security-related escalations from the helpdesk and technical teams.
* Monitor systems for vulnerabilities, apply patches, and maintain documentation of remediation efforts.
* Participate in the detection, analysis, and response to security incidents using established protocols.
* Help implement and maintain CIS Controls across client environments to improve security posture.
Qualifications Skills
* A degree or diploma in Cybersecurity, Computer Science, or a related field (or equivalent experience).
* Basic understanding of network security, firewalls, antivirus, and endpoint protection.
* Familiarity with the Microsoft Defender platforms such as Defender for Endpoint, Defender for Office365 and Defender for Identity.
* Strong analytical and problem-solving skills.
* Excellent communication and teamwork abilities.
* Willingness to learn and adapt in a fast-paced environment.