Main purpose of the role:
Responsible for ensuring customer satisfaction is the top priority. Interact with each customer with pride, passion, and care, and inspire shoppers through knowledge and expertise.
The ideal candidate will have/be:
- Excellent communication skills
- Ability to engage with and prioritize customer needs
- Strong attention to detail, organized, and flexible
- Ability to use own initiative and work as part of a team in a fast-paced environment
- Customer-driven
- Previous customer service experience is an advantage.
Main duties:
- Embody Centra brand values: Proud, Energetic, Imaginative, and Community-Based
- Maintain a positive attitude and ensure customers receive an excellent shopping experience
- Handle all customer queries efficiently, professionally, and in accordance with store policy
- Merchandise shelves and ensure all areas of the store are presented to the highest standard
- Engage with new initiatives and embrace innovative ways of working.
#J-18808-Ljbffr