A leading field management company in Dublin is seeking a Senior Contact Centre Team Leader to lead and develop a team of Customer Experience Agents.
This role emphasizes people-first leadership to enhance team performance in a dynamic environment.
Candidates should possess robust leadership and operational management skills, along with proficiency in data analysis and reporting tools.
A third-level qualification in a relevant field is essential to support ongoing training and development efforts, fostering a positive and service-oriented team culture.
#J-*****-Ljbffr