Posted: 14h ago
The role
Job title
Service Technician
Contract type
Full Time Permanent, subject to 6 months probation
Location
Field Based, Co. Cork
Salary
€32,000 per annum, paid monthly + annual tax free meal allowance of €4,000
Overview
At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems. Based in Cork this field-based role will support the delivery of Culligan Ireland's service activities, including site surveys, installations, exchanges, collections, and routine or reactive maintenance. Technicians are vital to maintaining high customer satisfaction and representing the Culligan brand in the field.
Responsibilities
Ensure all equipment is functioning optimally and meeting customer needs
Carry out on-site site surveys, installations, repairs, services, exchanges, and collections
Diagnose faults and implement effective solutions
Adhere to a structured, efficient daily schedule while maintaining flexibility for reactive work
Manage van stock, tools, and inventory levels to complete daily tasks
Record service visits accurately using digital tools (tablet provided)
Provide a professional and courteous service experience for every customer
Requirements
Full and valid driving licence with a maximum of 6 points (no disqualifying offences)
Minimum of 3 years' driving experience
Proven experience in diagnosing and resolving technical or mechanical issues
Sound geographical knowledge of the local area and surrounding regions
Ability to work independently and follow schedules
Strong interpersonal skills and a customer-first mindset
Benefits
Monday - Friday Days working pattern
Uniform & Tablet
Company van
23 days' holiday + Bank Holidays – increasing with long service
Company Pension scheme
Company Sick Pay (after qualifying period)
Shopping discounts with Perks at Work
24 hours access to Employee Assistance Programme
Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression
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