Job Title: Salon & Beauty Supply Store Manager
As a Salon and Beauty Supply Store Manager, you will be responsible for overseeing the day-to-day operations of a busy retail store. Your primary goal is to lead a team of skilled professionals to provide exceptional customer service, maintain high standards of merchandise presentation, and drive sales growth.
Key Responsibilities:
* Ensure highest standards of customer engagement at all times
* Manage retail stock items, including ordering, pricing, and merchandising strategies
* Promptly unpack stock and verify accurate pricing
* Regularly clean shelves to maintain a visually appealing environment
* Motivate retail assistants to deliver excellent customer service
* Respond to customer needs and acquire products accordingly
* Formally appraise team members and encourage staff development through training and coaching
* Implement company policies and procedures
* Manage the rota of retail staff members
Personal Requirements:
* Commit to providing an exceptional relationship with customers, community, and team
* Able to multitask and manage priorities effectively
* Strong organisational skills and attention to detail
* Leadership skills to motivate and inspire staff
* Self-motivated and passionate about improving business results
* Excellent communication skills and professional conduct at all times