Key Account Manager (Dutch Speaking) | CCS0811
Dublin
Full Time
Job Closed
Hours:
37.5 Hours Per Week
Compensation:
Depend on Experience
Position Overview:
Location: Dublin (Hybrid)
Languages: Fluency in English and Dutch required. German or Polish is a plus.
We're looking for a proactive and detail-oriented Key Account Manager to join our operations team in Dublin.
In this role, you'll take the lead in supporting and improving internal system usage (CORE) — CCS's platform for transparency, client engagement, and service tracking.
You will not only help teams use CORE effectively but also analyze system data, identify improvement opportunities, and report insights that enhance both client satisfaction and operational efficiency.
A key part of this position involves managing key accounts through data-driven insights, combining information from CORE with external client feedback to strengthen relationships, anticipate needs, and support proactive service management.
This is an excellent opportunity for someone who enjoys working with systems, driving process improvement, and using data to deliver real impact.
Mission:
At CCS Cleaning, our mission is CLEANING TO THE CORE.
We are a family-run cleaning company that believes in sustainability for our planet, our people, and our clients.
By cleaning in an environmentally responsible way, we deliver consistent, high-quality, and eco-friendly results.
CCS serves clients in the retail and hospitality sectors across multiple European markets. Founded in 1967, we now employ thousands of people across nine countries.
We take pride in our informal work culture and enthusiastic teams, where dedication and collaboration drive everything we do.
Key Responsibilities:
* Lead and improve internal system usage (CORE) across departments and markets.
* Manage key accounts through data and feedback, supporting proactive service delivery.
* Build impactful reports and dashboards that enhance client visibility, drive transparency, and strengthen client relationships.
* Identify automation and process improvement opportunities based on system data.
* Collaborate with internal teams to ensure data accuracy and continuous improvement.
* Support onboarding and training to promote CORE adoption and best practices.
Qualifications And Skills:
What We're Looking For
* Bachelor's degree (completed or near completion) in Business, Operations, IT, or a related field.
* Fluent in Dutch and English (written and spoken).
* Strong analytical and problem-solving mindset with attention to detail.
* Excellent communication and collaboration skills across teams and markets.
* Comfortable using data to identify issues, report findings, and drive improvements.
* Experience with Excel, Power BI, or similar reporting tools is a strong advantage.
* Familiarity with CRM or ticketing systems is a plus.
What We Offer
* A key role in strengthening internal system usage and data-driven decision-making at CCS.
* Real opportunities to shape how CORE evolves across European markets.
* Flexible hybrid working arrangements and a collaborative, supportive team culture.
* A chance to make a measurable impact on efficiency, automation, and customer satisfaction.
* Professional growth in a dynamic, international environment.
and become part of a growing team We look forward to meeting you
If you have any questions or encounter any issues ing for the job, you can also send an email to
LI-DNI