Key Responsibilities
Managing reception duties, including answering and directing incoming calls
Inputting customer orders using an in-house system
Handling customer queries in a professional and timely manner
Tracking customer orders and providing updates as required
Making telesales calls to existing and prospective customers
Supporting the marketing function by issuing promotional materials using Microsoft Publisher (approximately every three weeks)
Updating product information on the company website
Candidate Requirements
Strong communication and customer service skills
High attention to detail with good organisational abilities
Confident using computers and keen to learn new system
Ability to work effectively as part of a team and on own initiative
Previous experience in administration, customer service, or telesales is desirable but not essential
What's on Offer
Full training provided
Stable Monday–Friday working hours
Supportive and friendly team environment