Business Systems Analyst - (Cloud and CPQ)
Location: Galway (Hybrid, 2-3 days onsite)
Type: Permanent
Salary: €75,000 - €85,000 base + benefits (market estimate for Salesforce-focused BAs in SaaS)
Opportunity
Join a global SaaS leader in governance, risk, and compliance, with offices across North America, Europe, and Asia-Pacific. This is a hands‑on role supporting Salesforce initiatives, working with cross‑functional teams to design, implement, and optimise enterprise‑wide solutions that drive efficiency and business impact.
Responsibilities
* Partner with stakeholders and CRM leads to define and deliver Salesforce solutions.
* Analyse, design, and document business processes, use cases, and data flows.
* Develop and configure automations (Flows, Process Builder, Lightning App Builder).
* Troubleshoot and resolve production issues, supporting business users.
* Ensure robust testing and compliance with development standards.
* Manage integrations with third‑party applications and enterprise systems.
* Drive process improvements, reducing redundancy and enhancing user experience.
Requirements
* 5+ years' Salesforce experience (Apex, Triggers, Visualforce).
* Strong expertise in at least two modules: Sales Cloud, Service Cloud, Community Cloud.
* Bachelor's or Master’s in IT, Computer Science, or related field.
* Preferred certifications: Salesforce Admin, Sales Cloud and/or Service Cloud Consultant.
* Proven delivery of complex, enterprise‑wide Salesforce projects.
* Strong analytical, problem‑solving, and stakeholder management skills.
* Experience in high‑growth, fast‑paced environments.
Benefits
* Competitive base salary + bonus.
* Flexible hybrid model.
* Comprehensive healthcare & wellness programs.
* Global collaboration across major hubs.
* Career growth in a fast‑scaling SaaS environment.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
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