Join Luzern eCommerce: Powering the World’s Most Ambitious Brands
Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms. Backed by significant investment, we’re on a mission to dominate the global eCommerce space with our award‑winning team, cutting‑edge AI‑enabled Channel Optimizer platform, and bold strategies.
Role: eCommerce Solutions Analyst
Key Responsibilities
* Own the end-to-end technical roadmap for marketplace and platform integrations (e.g., Magento, Shopify, Amazon, eBay, Marketplace connector).
* Manage enhancements and upgrades to Magento stores, Marketplace Connectors and third‑party modules, including sourcing quotations, scoping, and delivery oversight.
* Act as the primary technical point of contact for clients, handling technical queries and aligning solutions to business needs while collaborating with our development team.
* Maintain and evolve a master list of go‑to modules and technical tools to support scalable and efficient builds.
* Attend client calls to scope initiatives, gather technical requirements, and guide internal teams through the scoping process.
* Drive UAT processes, including technical ownership of test cycles, performance validation, and GraphQL/API testing.
* Coordinate with project managers, developers, and QA to deliver scoped enhancements on time and within budget.
* Proactively monitor site performance and collaborate with internal teams to recommend and implement SEO and performance improvements.
* Update and maintain the Professional Services tracker with expected quotations and technical scope notes.
* Support commercial teams in identifying development revenue opportunities through technical insights.
Required Skills & Experience
Technical
* Strong knowledge of Magento (Adobe Commerce) architecture and extension management is preferable but not essential.
* Experience with REST/GraphQL APIs, integrations, and third‑party platform connectors.
* Familiarity with technical SEO best practices, site speed optimization, and analytics tools (e.g., Google Search Console, GTmetrix).
* Having an understanding of web development technologies (PHP, JS, HTML/CSS) to communicate effectively with dev teams.
* Experience in UAT, performance testing, and technical documentation.
* Exposure to marketplace integrations (Amazon, eBay, Shopify, etc.) is a plus.
Soft Skills
* Strong client‑facing communication and solution design is essential.
* Excellent project scoping, quoting, and estimation abilities.
* Proven ability to translate business needs into technical plans.
* Organized and proactive, with strong documentation and follow‑up skills.
* Comfortable juggling multiple client initiatives at once in a fast‑paced environment.
Preferred Qualifications
* 3–5+ years of experience in a technical solutions, project management, or integration role in the eCommerce space
* Familiarity with Agile/Scrum methodologies (Jira, Confluence)
Benefits
* Competitive Compensation: Attractive salary package with benefits.
* Work‑Life Balance: Competitive annual leave and flexible working arrangements.
* Growth Opportunities: Exposure to cross‑border financial management and integration projects.
* Culture and Environment: Opportunity to work in a dynamic international business environment.
This role would be based in our Dublin office.
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