Job Title: Reservations Agent
The O'Donoghue Ring Collection, located in Killarney, is seeking an experienced Reservations Agent to join our team. We value passion, drive, enthusiasm, and a proven track record in similar roles. The position requires working 5 shifts per week, including weekends.
Responsibilities:
1. Process reservation bookings via email and phone.
2. Investigate no-shows with reception desks.
3. Maximize all sales opportunities.
4. Communicate guest requests to relevant departments.
5. Update hotel availability and reservations system.
Candidate Profile:
* Experience in a similar role is advantageous.
* Organized and professional.
* Passionate about customer care.
* Fluent in written and spoken English.
Why Join Us?
At the O'Donoghue Ring Collection, you'll be part of a community that values its employees. We offer:
* Awarded a 'Great Place to Work' 2024-2025.
* Staff discounts on hotel stays, dining, and more.
* Meals and coffee provided during shifts.
* Opportunities for career progression.
* Free access to leisure centres and wellness programmes.
If you're eager to make an impact and meet the qualifications, we encourage you to apply through our careers page.
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