Phlebotomist Role
We have an opportunity for a Phlebotomist within the Randox Health clinic in Dublin city centre.
About Us
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions.
What We Do
We encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer.
Job Description
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients.
* Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
* Demonstrate sensitive communication to ensure client understanding and consent.
* Maintain accurate records in PIS, uploading all relevant documentation.
* Represent the company professionally at offsite events and appointments.
* Engage in upselling and cross-selling at our private health clinic.
* Proactively drive sales and exceed targets.
* Complete company forms, specimen labelling, and laboratory test order forms accurately.
Essential Criteria
- Previous phlebotomy experience.
- Phlebotomy certificate of competence.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy.
Desirable Criteria
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working with internal/external events.
- Sales / Retail experience.
- Valid driving licence.