Operational administrator

Job Role Overview

This position entails overseeing daily activities within a fast-paced office environment, ensuring seamless workflow and efficient administrative support.

* Coordinate appointment scheduling using the iPMS booking system.
* Maintain clear, professional, and concise communication over the phone and in person while working collaboratively with a dynamic team.
* Prepare documents, reports, and correspondence using Microsoft Word and Excel, ensuring accuracy and high presentation standards.
* Generate and maintain reports as needed to support operational and management requirements.

Essential Qualifications:

* Proven experience working in a dynamic office setting.
* Strong, demonstrable experience using iPMS for appointment booking.
* Excellent telephone manner and communication skills.
* Experience using T-Pro transcriber.
* Proficiency in Microsoft Word, Excel, and general report generation.
* Strong attention to detail, organisational skills, and ability to multitask effectively.