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Store manager

Athlone
Noel Group
Store manager
Posted: 27 November
Offer description

Store Manager We are delighted to be supporting a leading retail group with the recruitment of an experienced and motivated Store Manager for one of their busy service station locations in Robinstown, Mullingar. This is an excellent opportunity for a driven retail professional to take the lead in a high-performing store and contribute to a growing organisation. Role Purpose The Store Manager will ensure the efficient and effective day-to-day running of the site, delivering exceptional customer service and a high-quality fresh food offering. You will be responsible for achieving key store targets through strong people leadership, operational excellence and a focus on continuous improvement. Key Responsibilities Store Operations Take full responsibility for the smooth daily operation of the site. Ensure the store consistently meets company standards in merchandising, presentation and customer service. Deliver on sales, margin and waste targets. Oversee and enforce HACCP standards, maintaining exceptional hygiene levels across the site. Ensure the store environment is clean, well-presented and all equipment, signage and lighting are fully maintained. Guarantee full compliance with all relevant legislation and company procedures. Manage staff rotas, annual leave and maintain accurate people records. Set, monitor and achieve KPI targets including gross margin, net margin, waste and other performance metrics. Manage stock control, stocktaking and overheads in line with budget. People Leadership Lead by example with an approachable, supportive management style. Foster a positive, inclusive and team-oriented work environment. Develop and coach staff through ongoing training, performance reviews and probation management. Identify development needs and coordinate training programmes in partnership with the support office. Promote strong communication between management and employees. Stock Management Oversee the full stock range and all stock processes within the site. Implement planograms correctly and ensure optimal product ranges are maintained. Merchandising the store to maximise sales and product performance. Conduct and manage weekly and monthly stock counts. Back Office & Administration Complete daily cash reconciliation and cash control procedures. Process daily bank lodgements. Investigate cash discrepancies and report findings to the Management Accountant. Manage data entry including delivery dockets, invoices, reconciliations and wet stock information. Produce and review sales reports. Operational Duties Manage any breakdowns or system failures, liaising with relevant departments. Coordinate contractor call-outs when required. Respond to and report security issues. Customer Service Ensure customer satisfaction is always the top priority, delivering best-in-class service. Take ownership of all customer queries, ensuring timely follow-up. Handle customer complaints at store level and escalate to support functions where necessary. Health, Safety & Welfare Lead by example in maintaining safe working practices in line with the Safety, Health and Welfare at Work Act 2005 and all associated regulations. Take overall responsibility for health and safety across the forecourt and all back-of-house areas. Ensure the safety and welfare of staff, customers, contractors and visitors at all times. Requirements Minimum of 3 years' experience in a retail management role (Assistant Manager or Store/Site Manager level). Strong passion for retail with a high level of ownership and accountability. Proven leadership and people-management experience. Ability to interpret and act on business reports. Excellent communication and delegation skills. KPI and results-driven. Comfortable working in a fast-paced environment. Benefits Competitive salary with KPI bonus scheme. Colleague discount across the retail group. Paid family leave including enhanced maternity and parental leave. Enhanced annual leave up to 27 days. VHI health insurance scheme. Employee Assistance Programme including GP online services and counselling. Employee referral bonus. Bike to Work and Travel schemes. Save As You Earn scheme. Mileage scheme. Access to a comprehensive e-learning and development portal. Skills: Retail Leadership KPI Management HACCP & Compliance Stock Control Team Development Customer Service Excellence Operational Efficiency

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