Role - ICT Business Relationship Manager (Maternity Cover 12 Month FTC)Location - Information Systems Department, Connolly stationSalary - 4A (3 year scale)Applications are being invited from suitably qualified candidates for the position of Business Relationship Manager in our Information Systems Department. The primary role of the ICT Business Relationship Manager (BRM) role is to represent the ICT function as the lead interface for IT into Shared Services (Finance, HR and Procurement). The BRM role also represents Shared Services within ICT, acting as a trusted advisor and proactively representing shared services views, priorities, demand, and project requirements. The BRM will possess a solid understanding of business specific processes and collaborate with the Enterprise Architects, Head of DAI, PMO, ICT Service Delivery, Cyber & Business Continuity teams.Responsibilities includeCustomerEngage senior stakeholders within Finance/HR/Procurement/Cyber, acting as a trusted advisor with the ability to understand and influence the business strategy and objectives and translate them into actionable projectsWork with stakeholders to define business and system requirements for new technology implementations whilst working collaboratively with the project teamChange Management/Shaping DemandWork collaboratively with the relevant teams across ICT and Finance, HR, Procurement and Cyber to align and prioritise initiatives according to business needs and in line with group priorities and strategyWork with the business owners to assist with the development and submission of demand request artefacts for approved prioritized opportunities (e.g. PIDs, initial business case, support the procurement process)Shape and manage new initiatives by supporting the change management process from identification, definition, challenge and assessment to prioritization and approval of business casesService and RiskEnsure an acceptable level of IT Service for customers, working with Service Delivery within ICT to intervene and act when service levels are not being met and sponsoring proactive initiatives to improve serviceInform ICT Service Delivery and Engagement Managers of potential continuous improvement opportunitiesSpecial AssignmentsFulfil special assignments on behalf of the groupParticipate in strategic studies supporting key group initiativesLeadershipGuide and direct resources to assist in delivery of work as appropriateAct as liaison between Finance, HR, Procurement and Cyber and the wider ICT functionsHorizon scanning, trend review in emerging technology***This list is not exhaustive, for a full job description, please contact HR Shared Services***Essential criteriaQualification with recognised professional accountancy bodyGood experience of change delivery and project managementUnderstanding and awareness of the technology landscape that supports the Shared Services functionAbility to perform well under pressureExcellent knowledge of Iarnrod Eireann's financial processes or equivalentAbility to perform well under pressureKnowledge of ERP tools including SAP FI/CO and SAP BIDesirable criteriaQualification in project management or equivalentLevel 8 qualification or higher in Computer Science or Equivalent and/or BusinessQualifications in HRQualifications in CyberKnowledge of SAP S4/HANAA competency-based interview will form this part selection process. Candidates may be shortlisted on the basis of their application/CV and relevant experience.If any applicants have special requirements, please advise Shared Services when forwarding your application.If you are interested in applying for this role, applications including CVs should be forwarded to: by COB Friday 20th February 2026.Please contact HR Shared Services, Connolly HQ by mail at the above e-mail address for any queries regarding the above position.At Iarnród Éireann Irish Rail we are committed to embedding diversity and inclusion in all that we do. This starts with how we recruit people. It is important to us that all individuals feel welcome to join our organisation and we take great care to ensure an even playing field for all.We will strive to provide reasonable accommodation to all candidates where required and requested.We are an equal opportunities employer and do not discriminate against any employee or applicant for employment because of race, ethnicity, sex, age, religion, sexual orientation, gender identity and/or expression or disability.