AtEakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. Weve been recognised as a Great Place to Work! And were proud to be named among theBest Workplaces in HealthcareandBest Workplaces for Women. At Eakin Healthcare, were united by one mission:working together to improve lives- just like weve been doing for over five decades. WHY JOIN US? Were good at what we do come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Wellbeing Programme Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE As the Master Data Manager, you will be responsible for overseeing and managing Master Data within Eakin Healthcare. This critical role will encompass all aspects of the data lifecycle from creation to destruction, ensuring quality assurance and maintenance of data essential for effective decision-making and operations across the organisation. This role will be responsible for implementing Master Data Management across the business and maturing this process over time. Working as a cross-functional influencer across all departments dealing with Master Data, you will need to interpret complex disparate systems and processes, ensuring managed output with controls in place securing data quality. Key to the success of this role will be the education and support of data stewards, owners, and process owners to ensure they understand and are managing their responsibilities. Where required this will include working together to define and re-engineer processes, managing ambiguity and the change management required to control data. Reporting to the Head of Data, the Master Data Manager role sits within the Data and Process Team that forms part of the IT Service for Eakin Healthcare and will help support the team with governance of data across the business. An excellent communicator, you will also know how to examine new data system requirements and support the implementation of migration models. The successful candidate could be based at either our Cardiff, Comber, or Coleraine offices. KEY RESPONSIBILITIES Data Governance Develop and implement master data governance policies, standards, and procedures. Enforce data governance policies and procedures to maintain data quality and consistency, ensuring compliance across the organisation. Data Maintenance Support maintenance of master data records for products, customers, suppliers, and other critical data entities. Regularly update and cleanse master data to eliminate duplications and inaccuracies. Data Quality Establish data quality metrics and KPIs to monitor and report on data accuracy. Collaborate with data stewards and data owners to resolve data quality issues. Data Integration Oversee data integration processes to ensure data consistency across different systems and departments. Provide oversight on data integration projects. Data Documentation Maintain comprehensive documentation of data sources, data models, and data dictionaries. Update data governance documentation. Training and Support Provide training and support to end-users and data stewards on data entry best practices. Offer assistance in resolving data-related issues and questions. Data Security Advise on access controls and data security protocols to protect sensitive information. Ensure compliance with relevant data privacy and security regulations. Data Strategy Contribute to the ongoing development and delivery of the organisation's data strategy and roadmap. Identify opportunities to leverage master data for strategic decision-making. Other To adhere to the companys Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible To be responsible for your own health and safety and that of your colleagues, in accordance with the companys Health and Safety policy To adhere to the companys Quality policy and Environmental policy To undertake other duties as may be reasonably required WHAT WERE LOOKING FOR Essential Proven experience in Master Data Management and Data Governance role. Understanding of modern Master Data Management Concepts and Data Quality approaches, tools, techniques, vendor landscape, and best practices. Proven analytical abilities when managing ambiguity, supporting process management, process re-engineering, and data management. Understanding of appropriate business domain models and MDM scenarios. Proven organisation and priority setting skills. Demonstrated problem-solving skills using available resources, and proactive escalate when additional resources may be required. Strong understanding of data quality and data security principles. Familiarity with data management tools and systems. Ability to communicate with stakeholders at all levels. Ability to collaborate with cross-functional teams and manage projects effectively. Desirable Educated to honours degree in a relevant field (e.g., Information Management, Data Science, Computer Science). Experience with at least one enterprise Master Data Management Tool such as Informatica, Talend, CluedIn or Profisee. Certifications with MDM Tools. Knowledge of relevant data privacy regulations (e.g., Data Protection Act, GDPR). Previous experience in master data processing and ERP systems, preferably Sage X3 or Microsoft Navision, but other Tier1/2 ERP Systems would be relevant. Strong interpersonal skills and emotional intelligence. KEY WORKING RELATIONSHIPS Internal Process Owners and Data Stewards/Owners that create and control data within the group to ensure their reporting requirements are being met. Data & Process Team to support governance, process re-engineering and security controls etc. External MDM System supplier. ADDITIONAL INFORMATION The successful candidate could be based at our Cardiff, Comber, or Coleraine offices. There is the potential for travel between these sites for project work. COMPETENCIES Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Decision Quality Making good and timely decisions that keep the organization moving forward. Balances Stakeholders Anticipating and balancing the needs of multiple stakeholders. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Optimizes Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Builds Networks Effectively building formal and informal relationship networks inside and outside the organization. Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Organizational Savvy Manoeuvring comfortably through complex policy, process, and people-related organizational dynamics. Skills: Master Data Management Analytics MDM Tools