Join to apply for the Room Attendant role at Hilton Garden Inn Dublin City Centre
Job Ref: AM14845
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Hours per week: 0
Posted date: 02/10/2025
Closing date: 04/11/2025
What we offer
* £250, up to £1000 cash incentives when referring a friend to join our team – T&C’s apply
* Long service recognition, cash bonus and free overnight hotel stays for services from 2 years and up
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free car parking – “Hotel specific”
* Discounted stays in our hotels at reduced prices or free stays as rewards
* Opportunities for personal development within the hotel group brand portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working
* Displays behaviours that enhance the company values
* Good communication and excellent grooming standards
* Ability to work morning, afternoon/evening, and weekends
* Deliver exceptional customer experiences all the time
The Role
* As a room attendant you greet all guests in a warm, friendly, and courteous fashion and maintain a professional manner.
* Clean assigned bedrooms, bathrooms, and public areas and replenish stocks of bathroom and bedroom items to correct standards.
* Report any defects found in the bedroom, corridors or public areas to the Head of Department.
* Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
* Work as part of the hotel team, cooperating with colleagues to enhance the guest experience.
* Apply knowledge of SALT and contribute to department and hotel scores.
* Follow company control procedures in accordance with the company checklist.
* Manage your working rota efficiently; ensure you are prepared for work and your trolley is stocked.
* Minimise wastage without compromising standards.
* Be energy efficient within the department, turning off lights and equipment when not in use.
* Develop skills and knowledge through training, communication, and teamwork.
Located in the financial district with the International Financial Services Centre (IFSC) next door, Hilton Garden Inn Dublin City Centre is well placed for business guests. It is a short walk to the convention centre and Connolly Rail Station.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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