About the Role
This role involves overseeing the mutual fund accounting activities of several large, complex funds and/or a group of funds. The position ensures that clients receive accurate and timely data and serves as a point of escalation for complex client issues.
Key Responsibilities
* Field and respond to client inquiries and escalated issues, and serve as the point person for assigned senior level client contacts.
* Manage and resolve incidents by efficiently analyzing transactions, valuation impacts, and other portfolio impacting aspects such as hedging, performance fees, or dilution levies, while ensuring issue escalation based on set tolerances.
* Coordinate and follow up on client meetings and deliverables.
* Work closely with internal clients in Operations and Treasury and Markets to ensure timely resolution of client inquiries and improvement of service levels.
* Develop key internal relationships to proactively aid in the resolution of client issues.
* Ensure accurate and timely valuation of accounting records and reports through analysis and review of fund accounting activities.
Qualifications and Skills
* Minimum 3 years of relevant work experience in similar roles.
* Team-oriented individual committed to operating in the best interests of the company and team.
* Strong understanding of daily mutual fund accounting activities and portfolio impacting aspects such as hedging, performance fees, or dilution levies.
Benefits
* A collaborative environment enabling growth and development opportunities.
* Direct access to clients, information, and experts across all business areas.
* Opportunities for expertise growth, new challenges, and reinvention without leaving the firm.
* A culture of inclusion valuing each employee's unique perspective.
* High-quality benefits program emphasizing good health, financial security, and peace of mind.
* Rewarding work with flexibility to enjoy personal and family experiences at every career stage.
About Us
We are a global financial services firm built to put clients first and create lasting success. Our private partnership approach enables us to invest in relationships, technologies, products, and development that benefit both our clients and employees. With a shared passion for what's next, we offer a fulfilling career path for those who share our values.