Main duties include:
* Import / Export Operations – Transport Planning
* POD Management
* Creating and invoicing of jobs
* Management of drivers and their driving hours.
* Use of Customer Complaints/Non-Conformance Log:
* Answering of all calls.
* Checking slots & times for all collections / deliveries as well as making all relevant delivery bookings.
* Load Temperature Alert Management – Report any discrepancies /updates etc.
* Communicate all information correctly to drivers – use text/email/phone to inform drivers of Shipping/Collection/Delivery booking references, times and locations.
* Make all necessary ferry bookings and give drivers all relevant information.
* Keep customers informed of any late deliveries, BEFORE delivery due time.
* Adhere to all Health and Safety Rules.
The ideal candidate will have the following:
* 2-3 years' experience as Transport Planner
* Experience of temperature controlled / refrigerated shipments
* Experience dealing with International Transport between Ireland and UK and EU.
* Excellent communication skills along with excellent MS office skills