We are seeking a skilled IT Technical Support Specialist to join our team. This role involves providing expert support and maintenance for computer systems, resolving staff issues, and managing software licenses.
Key Responsibilities:
* Onboarding and offboarding of staff
* Printer and scanner maintenance
* IT asset management
* Helpdesk support for staff and systems
* Software license management
This position requires strong analytical, problem-solving, and communication skills, as well as proficiency in Microsoft Operating Systems, Office 365, Azure, and SharePoint.
In addition to technical expertise, this role demands excellent teamwork and interpersonal skills, with the ability to work effectively with cross-functional teams to deliver solutions that meet customer needs.
What You Will Learn:
* Improve your technical skills and knowledge in IT operations
* Develop your problem-solving and analytical skills
* Become proficient in industry-leading tools and technologies