Retail Assistant
We're looking for a talented Retail Assistant to join our team. As a Retail Assistant, you will play a vital role in ensuring that our customers receive the highest level of service and that our store runs smoothly.
Your key responsibilities will include:
* Always put the customer first and consider them in everything you do.
* Get to know your customers and serve them with pride.
* Help to ensure products and services are available for customers at all times.
* Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
* Keep the shop floor and back areas clean and tidy at all times.
* Using the training you receive, follow department routines and processes.
* Follow all company policies and adhere to Health and Safety routines.
The successful candidate will possess:
* Able to give great, natural customer service by proactively smiling, greeting, acknowledging, and helping customers.
* Works hard for customers, your team, and your department.
* You are able to prioritise to ensure anything you do is right for our customers.
* Adaptable and resilient to meet the ever-changing demands of our business.
* You must be able to follow instructions either verbal or written.
* You are reliable and a good timekeeper.
* You must be smart and tidy at all times.
We offer excellent benefits that help make us a great place to work. These include but aren't limited to:
* Competitive Salary
* Bonus Scheme*
* Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
* 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in-the-moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind, and Life.
* Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
* Life Assurance
* Pension Scheme*
* Save As You Earn Scheme*
* Paid Family Leave
* Bike to Work
* Long Service Awards
* Commuter Scheme
*Entry requirements and rules of the scheme apply