Assistant Store Manager Job Opportunity
As a key member of our retail team, you will play a crucial role in driving operational excellence and delivering exceptional customer experiences. If you have previous managerial experience and are passionate about leadership and customer service, we encourage you to apply for this exciting Assistant Store Manager opportunity.
Key Responsibilities:
* Drive operational excellence in your store by ensuring adherence to processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
* Ensure your team enriches customers' experiences with personalised advice and upholds a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience.
* Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning, ensuring every team member thrives and contributes to our shared success.
* Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
* Assure the welfare of the animals entrusted to us at all times, and that responsible pet ownership is promoted.
Requirements:
* Experienced retail professional with a proven track record in assistant management roles (Minimum 1 Year Experience).
* Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
* A hunger for growth, eagerness to learn, and eventually lead as one of our future store managers.
* Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
* Strong communication skills and a commitment to our company values are essential.
Benefits:
* Competitive Salary.
* KPI related bonus.
* Paid leave, including sick leave, annual leave, bank holidays, maternity/paternity leave.
* Employee Discount - up to 40% in our stores and 20% in our Salon.
* Refer a friend scheme.
* Advancement Opportunities – promoting from within and developing our team.
* Community – working in an environment where employees and customers share the same passion for animals.
* Annual leave starting at 21 days and rising to 23 days at year 6.
* Employee assistance programme.
* Cycle to work Scheme.
* Free Uniform.