Department:Support OpsEmployment Type:Full TimeLocation:Dublin 18Compensation:€42,000 - €48,000 / yearDescriptionThis role is responsible for coordinating and managing scheduling activities in a fast-paced operational environment to ensure smooth and efficient delivery of services. The position involves creating and maintaining accurate schedules, resolving conflicts and last-minute changes, and working closely with outsourced suppliers and internal teams to ensure alignment.It also requires producing regular reports, maintaining reliable scheduling data, and developing installation forecasts using business intelligence inputs. Strong analytical, communication, and organizational skills are essential, along with the ability to manage competing priorities and contribute to system and process improvements.Key ResponsibilitiesCreate, maintain, and update daily, weekly, and monthly schedules.Resolve scheduling conflicts and last-minute changes efficiently.Build relationships with outsourced suppliers to ensure efficient coordination of all partiesEnter and maintain accurate scheduling data in scheduling systemsProduce weekly reports to ensure key critical areas of the scheduling system are controlled and any discrepancies addressed and resolvedCreate and maintain installation forecast model incorporating business intelligence and forecast information from sales, marketing and other sourcesCreate, verify and export daily scheduling reports detailing all installation activity using internal systemsLiaise with IT to contribute to the development of improved systems and automated processes.Skills, Knowledge And Expertise3 years minimum experience in a fast-paced similar role.Attention to detail with a results-driven mindsetPrevious experience in a scheduling/rostering or similar role preferred.Proven ability to manage competing priorities in a fast-paced operational setting.Cross-department coordination and influenceStrong reporting and data interpretation skillsExcellent analytical, organizational and decision-making skillsExcellent written and oral communication skillsStrong knowledge of Microsoft Excel essentialBenefitsCompetitive salary and bonus structureCompany Matching Private Pension Contribution Scheme with Zurich LifeHealth Insurance Group Scheme with Laya HealthcareEmployee Assistance Program provided by TELUS HealthFree Online GP Services via Excellent career progression opportunities in a growing company with strong market presenceFast-paced, friendly team environmentContinuous training and developmentAnnual leave that increases with serviceExclusive PrepayPower and Yuno Energy Staff TariffModern offices with excellent facilities in Sandyford and flexible hybrid working optionsActive CSR, Wellness, and Social Committees plus great social eventsRefer-a-Friend SchemeTaxSaver Travel Tickets & Bike-to-Work Scheme