Cyber Recovery Solutions, Senior Principal Engineer
Dell Technologies Services is an inclusive organization that provides best-in-class service to customers across Europe, the Middle East & Africa.
We partner with companies in every industry and our organization is reflective of the diverse nature of the markets we serve. We believe that diversity in the workplace cultivates inclusion, inspires different perspectives and creates a positive culture.
Job Description:
The role involves providing end-to-end custom consulting, design and implementation support for customers, specifically related to Dell Technologies products. This includes pre-sales kick-offs, consulting, initial design workshops, implementation, customization, integration and outline orientation for the customer.
Key Responsibilities:
1. Lead Cyber Recovery solution and proposal development once project goals and objectives have been defined.
2. Operate as a subject matter expert on Cyber Recovery solutions within the Consulting practice, including managing large customer engagements, delivering technical Cyber Recovery workshops to customers, and interpreting/managing complex Statements of Work (SOW's).
3. Have full oversight of Cyber Recovery solutions at all stages of the lifecycle – from initial requirement gathering/validation, through to solution design and delivery.
4. Plan implementations and advance strategies for new initiatives.
5. Possess excellent technical knowledge of Cyber Recovery and Data Protection solutions.
6. Have experience with Data Protection/Backup Recovery Tools & Architecture (Networker, Netbackup, Veeam, TSM, Commvault, etc.) as well as Data Domain and Avamar Technologies.
7. Demonstrate advanced writing skills and the ability to document processes for the customer.
8. Exhibit advanced communication skills in working with the customer including awareness of stakeholders and ability to influence outcomes.
9. Show advanced knowledge, understanding and application of project management principles and methodologies.
10. Have 8-10+ years' experience with the above.
11. Maintain a strong understanding of the wider IT landscape including Network, Storage, Compute, Replication, Backup/Recovery Architectures.
12. Possess a good understanding of the TOGAF framework.
Requirements:
* 8-10+ years' experience in Cyber Recovery and Data Protection solutions.
* Excellent technical knowledge of Cyber Recovery and Data Protection solutions.
* Experience with Data Protection/Backup Recovery Tools & Architecture.
* Advanced writing and communication skills.
* Strong understanding of project management principles and methodologies.
About Us:
Dell Technologies Services is committed to creating a positive and inclusive work environment that fosters growth and success. We offer a comprehensive benefits package and opportunities for professional development.