Job Description
This is an exciting opportunity to work within a global company and gain experience in scaling first party services through strategic integrations with third party partners.
You will be responsible for resolving issues and identifying areas for optimisation, as well as supporting operational requests from internal and external partners.
The ideal candidate will have excellent development opportunities and the ability to develop and deliver insights to the business through reporting and presentations.
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Required Skills and Qualifications
Self-starting and self-motivated teammates are required, along with tech savvy individuals who can ramp up on internal tools and processes.
* Strong attention to detail, e.g. documenting processes and customer experience as part of overall process improvement and expansion initiatives.
* Ability to seamlessly balance exciting priorities through strong time management and prioritisation.
* Strong communication skills to keep partners informed of important issues and eliminate gaps in customer experience.
Preferred qualifications include a 2:1 honours degree in BIS, Engineering, Computer Science, Commerce, or other similar qualification.
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Benefits
This full-time role offers the opportunity to work with a team responsible for scaling Apple's first-party services and gain experience working with third-party partners.
Graduates from all backgrounds are encouraged to apply - we are looking for people who want to learn, develop and be challenged, from any background.
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Key responsibilities:
* Support partners after launch to resolve any issues and identify areas for optimisation
* Support operational requests from internal and external partners
* Transition manual processes to automated and scalable ones
* Develop indepth understanding of the backend systems to be able to see around corners and mitigate issues before they occur
* Happy working in a fast-paced and information-critical environment